Last updated 26 October 2026
Privacy policy
We take your privacy seriously, especially because some of what you tell us is about your health. This policy explains what we collect, why, and how we protect it, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are
This policy covers Mind Body Masters Pty Ltd (ABN 30 643 431 010), trading as Pain Rewired, with Dr Jake Currie ("we", "us", "our").
What we collect
- Contact details: your name, email address and phone number.
- Health and personal information: what you share on our intake form and in sessions, such as your pain history, symptoms, medical background, relationships and stressful life events. This is sensitive information under the Privacy Act, and we only collect it with your consent.
- Booking and payment details: your session times and payment records. Card details are handled by Stripe, and we never see or store your full card number.
- Session recordings: only if you agree to a recording on the booking form.
- Marketing preferences: for example, if you join our waitlist.
- Website information: our booking and form tools may use cookies to make them work.
Why we collect it
- To run your consultation and prepare for it, including checking whether our services are suitable and safe for you.
- To manage bookings, payments, tax invoices and reminders.
- To follow up with you after a session.
- To send you emails about our programs, if you've agreed. Every marketing email has an unsubscribe link.
- To improve our services. If we use what we learn from sessions for this, we remove anything that could identify you.
- To meet our legal obligations.
We don't sell your information, and we don't use your health information for marketing.
Who we share it with
We only share your information with the service providers we need to run our business, and only for that purpose:
- our booking, form and email platform (HighLevel)
- Stripe, for payments
- Zoom, for online sessions and any recordings
- Google Workspace, for email and calendars
- our accountant or bookkeeper, for financial records
We'll also share information if the law requires it, or if we believe it's needed to prevent a serious threat to someone's life, health or safety.
Information stored overseas
Some of these providers store data outside Australia, mainly in the United States. We choose providers with strong security practices, but by using our services you consent to your information being stored and processed overseas, and you understand the Australian Privacy Principles may not apply to those providers in the same way.
How we keep it safe
We keep your information in secure, password-protected systems, limit who can access it, and only keep it for as long as we need it for the purposes above or as the law requires. When we no longer need it, we delete it or remove anything that identifies you.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, at any time. Email us and we'll respond within 30 days. You can also unsubscribe from marketing emails whenever you like.
Complaints
If you're worried about how we've handled your information, please email us first and we'll respond within 30 days. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
Email jake@painrewired.com with any privacy questions or requests.